Support Analyst
Forecastr
IT, Customer Service
Colorado, USA · Texas, USA · Kentucky, USA · Austin, TX, USA · Louisville, KY, USA · Denver, CO, USA · Remote
USD 65k-75k / year
Posted on Sep 27, 2025
QualificationsRequired Skills & Experience- Must have experience using Excel/Google Sheets- Must have experience building financial models for startup companies- Must be able to communicate clearly & effectively- Must be able to work well with people, and enjoy serving customers- Must have a minimum of 1 year of well-articulated, relevant work experience in financial modelingPreferred Skills & Experience- Bachelor's degree in Finance / Economics / Adjacent studies preferred or the work experience equivalent of this degreeJob DescriptionYour PurposeA champion of our brand values with a skillset that focuses heavily on ongoing financial model management, financial reporting, and customer relations. This role has a strong emphasis on financial reporting and analysis. In order to provide the most effective and useful model, this position keeps the customer's goals and performance in focus to drive data-backed decision making for their customers. Each Analyst will manage their own portfolio of customers and will be expected to build and manage a strong connection between Forecastr and the customer by delivering our standardized reporting services and identifying opportunities for Forecastr to better meet the evolving needs of the customer.Your Responsibilities- Independently manage the financial model for a portfolio of companies and support their financial management, planning, and strategy- Prepare, review, analyze and distribute monthly and quarterly financial reports for companies- Lead and organize monthly and quarterly financial review and forecasting calls with each company- Collaborate regularly with the greater finance & accounting teams of each company to ensure consistency across all systems- Work as our customers' financial leader to improve financial systems and guide financial strategy- Maintain Forecastr's internal systems for customers management such as HubSpot and Asana- Serve our customers as best as you can, engaging through live chats, email, video calls, to help with financial models, or other startup related help- We encourage all our analysts to go above and beyond for their customers when possible. Helping with projects outside of the financial model when possible- While not a part of your primary role, everyone at an early-stage startup can and must wear multiple hats. There will be ample opportunity for you to involve yourself in other areas of the company such as: sales, product testing, operations, content marketing, etc.