Global Transportation Analyst
Guardian Bikes
Job Summary:
Guardian Bikes is scaling fast—our total shipment volume is projected to triple in the next three years—and we need transportation talent that thrives in that kind of hyper-growth. The Global Transportation Analyst will serve as the control-tower for all corporate freight activity, providing end-to-end visibility and execution across inbound, outbound, and inter-company flows. You will blend real-time operational oversight with deep analytical insight to keep product moving, optimize cost, and elevate carrier performance. Entrepreneurial problem-solving, comfort with ambiguity, and the confidence to tackle challenges few analysts encounter at this scale are essential. In addition, the role owns small-parcel contract negotiation for a package count forecasted to exceed one million parcels per year and will help integrate logistics networks acquired through future M&A activity.
Key Responsibilities and Time Allocation:
1. Global Freight Visibility & Monitoring (30%)
- Track and monitor global shipments (inbound, outbound, and intercompany) across all modes—air, ocean, truck, parcel.
- Leverage internal, carrier, and 3PL visibility platforms to proactively identify delays, risks, and disruptions.
- Coordinate with carriers and internal stakeholders to ensure timely issue resolution.
2. Transportation Performance Reporting & Analysis (25%)
- Develop and own KPIs and dashboards related to on-time delivery, dwell time, carrier performance, and freight spend.
- Provide insights and root cause analysis for missed SLAs and late deliveries.
- Drive regular reporting to stakeholders across supply chain, operations, and customer service.
3. Exception Management & Escalations (20%)
- Manage the escalation process for high-impact shipments (e.g., expedited freight, customer escalations, factory down risks).
- Collaborate with freight forwarders, brokers, and internal teams to ensure timely resolution.
- Support rapid communication and status updates for critical shipments.
4. Freight Cost Management & Support (15%)
- Partner with procurement and finance to validate freight invoices and support cost control initiatives.
- Analyze trends in transportation costs, fuel surcharges, and carrier rate compliance.
- Recommend freight mode shifts or consolidation opportunities to reduce costs.
5. Process Optimization & Tool Improvement (10%)
- Identify opportunities to improve visibility tools, reporting automation, and freight execution processes.
- Participate in transportation system enhancements (e.g., TMS upgrades, visibility platform integrations).
- Support playbook development for recurring issues and standard operating procedures.
Qualifications:
- Bachelor’s degree in Supply Chain, Logistics, Business, or related field.
- 4–8 years of experience in transportation, freight, or supply chain operations (international experience a plus).
- Proficiency in TMS, freight visibility platforms, and Excel/Power BI for analysis and reporting.
- Strong sense of urgency, organizational awareness, and attention to detail.
- Comfortable working in a fast-paced, dynamic global environment with shifting priorities.