Operations & Customer Support Coordinator
Ixana
Join our dynamic team and gain hands-on experience in supply chain, logistics, and operations within the fast-growing semiconductor industry.
About the Role:
We are looking for a proactive and detail-oriented Operations & Customer Support Coordinator to join our growing semiconductor startup. This is an entry-level role where you’ll wear many hats and play an important part in keeping our supply chain, vendor interactions, and customer operations running smoothly.
You’ll get hands-on experience in logistics, vendor coordination, and customer support — while learning how products move through the global semiconductor ecosystem. This is a great opportunity for someone eager to grow with a startup and build a strong foundation in operations and supply chain.
What You'll Do
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Supply Chain & Logistics Support:
Assist in identifying and onboarding new vendors as per team requirements.
Place orders with existing vendors and meticulously track their status.
Coordinate and track shipments to and from vendors to ensure timely delivery.
Assist in resolving basic vendor and shipment-related issues under supervision.
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Customer & Sales Support:
Generate and send customer invoices and assist with payment follow-ups.
Accurately record and store all data related to orders, shipments, and customer communications.
Manage and respond to vendor emails in a timely and professional manner.
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General Operations:
Support the operations team with a variety of ad-hoc tasks as they arise.
Follow standard operating procedures (SOPs) to ensure smooth operations.
Have an interest in using modern tools and technology, including AI assistants, to improve efficiency.
What we are looking for
Education: Bachelor's degree (any stream) or a diploma in Business, Commerce, or a related field.
Experience: 0-2 years of professional experience in an office administration, coordination, or related operations role. Fresh graduates are welcome to apply.
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Skills:
Strong organizational skills and attention to detail are a must.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office Suite (especially Excel).
A proactive attitude and a strong willingness to learn.
Why Join Us?
Be part of a growing semiconductor startup and get broad exposure across supply chain, operations, and customer engagement.
Learn how the semiconductor ecosystem works — from fab to final product delivery.
Work closely with a small, collaborative team where your contributions will have real impact.
Opportunity to grow into specialized roles as the company expands.
Ready to kickstart your career in global operations and logistics? Apply now through our Careers page.
Keywords: Operations Executive, Logistics, Supply Chain Support, Vendor Coordination, Administration, Bookkeeping, Microsoft Excel, Semiconductor Industry