Case Manager HCBS - Paid Care - Home Health

Benefits

Pulled from the full job description

Full job description

Job Title: Executive Operations Coordinator

Company: Paid.care

Location: Indiana (Bloomington / Indianapolis / Hybrid)

Job Type: Full-Time

Hours: 9:00 AM – 5:00 PM, Monday through Friday

Compensation: $50,000 – $65,000 / year (Based on experience)

About Us

At Paid.care, we guide family caregivers through the training, coaching, and payment processes required to care for their loved ones at home. We are growing fast and looking for an organized, proactive Executive Operations Coordinator to support our leadership team and keep our core operations running smoothly.

The Role

We need an exceptionally organized self-starter who thrives in a fast-paced environment and works completely independently. In this role, you will act as both an operational backbone for our team and a strategic administrative partner to leadership during core business hours—managing critical authorizations, communicating directly with external case managers, and meticulously tracking workflows.

Key Responsibilities

• Executive Support: Manage calendars, schedule meetings, handle administrative logistics, and assist leadership with daily operational priorities.
• Authorization Management: Submit, track, and secure timely approvals for state programs and waiver services, ensuring zero gaps in care.
• Case Manager Liaison: Serve as a primary, highly responsive point of contact for external case managers, answering inquiries and resolving updates quickly and professionally.
• Meticulous Tracking: Monitor and maintain real-time status updates on client files, program approvals, and compliance metrics so nothing falls through the cracks.
• Independent Project Execution: Own and drive your daily operational and administrative tasks from start to finish with minimal supervision or direction.

What We’re Looking For

• Independent Execution: A true self-starter who figures things out on their own and thrives with autonomy.
• Tech-Savviness: Advanced proficiency with HubSpot and Google Workspace. You pick up new tracking software and tools quickly.
• Communication & Multitasking: Elite verbal and written communication skills with a proven track record of managing competing priorities and professional relationships seamlessly.
• Experience: 2+ years as an Executive Operations Coordinator, Executive Assistant, Administrative Assistant, or in a fast-paced healthcare administration role.

Perks & Benefits

• Competitive Pay: Reliable annual salary based on your experience.
• Benefits: Health, dental, and vision insurance + 401(k).
• Time Off: Generous Paid Time Off (PTO) and paid holidays.

Pay: $50,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Application Question(s):

• Do you have experience with HCBS waiver services? Please explain

Work Location: Hybrid remote in Indianapolis, IN 46228