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Parker Technology provides parking facilities with a premium customer service experience. They built their solution from the ground-up, utilizing decades of experience in the parking industry. They have seen many parking facilities move to automation. However, the rate at which humans are able to adapt to this influx of technology isn’t increasing as quickly. From their metrics, 85% of “help” calls in parking facilities are due to humans failing in front of the automation, whereas only 15% of those calls are due to equipment failure. What’s more, according to our statistics, last year the “help” button was pressed in parking facilities across the US 85 million times. That’s where we come in. When someone is stuck in a lane or at a pay-on-foot station in a parking facility, we’re there to help.

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