Accounts Receivable Coordinator
PERQ
About PERQ
PERQ is the only multifamily technology solution for automating the renter’s journey, including AI-powered short- and long-term nurturing of rental prospects. Our platform gives prospective renters what they need, when they need it; on a scale no PMC can manage with their onsite team.
The PERQ platform outperforms other technologies, such as chatbots, leasing assistants, nurture technologies, and even call centers to increase conversions, reduce cost per lead and cost per lease, and help improve NOI. Thousands of properties use PERQ to provide a better prospect experience and achieve and maintain high occupancy.
Our PERQ team is on a mission to improve the multifamily rental process for both prospects and PMCs. To provide the best outcomes for our customers, PERQ’s team works closely with partner organizations to ensure our seamless integration with multifamily technology solutions such as website providers, CRMs, and single-point tools. Check out: https://perq.com/company/ to learn more.
The Role
The accounts receivable coordinator will manage all billing, payment processing, collections, reconciliation, and reporting activities pertaining to accounts receivable. This position will closely monitor the aging of accounts receivable and initiate the appropriate steps to facilitate the collection of payments from customers. The ideal candidate will be highly competent in Microsoft Office, particularly Excel, excellent verbal and written communication skills, a knack for problem solving, and a deep desire for learning and continuous improvement.
We are looking for a personable, relationship-building, tech-savvy professional interested in starting their career in accounting to work with PERQ full-time. This is a great opportunity for someone looking to grow and make a real impact as part of a growing SaaS company.
The Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform primary duties and responsibilities.
- Create and maintain customer accounts in finance and accounting systems.
- Review new contracts and set up billing.
- Prepare invoices and statements to ensure that all information is accurate and complete.
- Process customer payments.
- Respond to inquiries and research and resolve problems related to transactions.
- Monitors delayed or delinquent payments and other anomalies.
- Works with sales and client success teams when appropriate to get assistance with collection activities.
- Communicate with customers regarding outstanding invoices and work to collect past due payments.
- Coordinate collection efforts with attorney and collection agency when necessary.
- Review lockbox deposits and resolve exceptions.
- Routine A/R reconciliation and reporting.
- Perform banking deposits.
- Perform miscellaneous accounting job-related duties as assigned.
- Compile weekly AR trend analysis reports and monitor key performance indicators.
- Maintain appropriate filing and recording systems.
- Bachelor’s degree in accounting or finance preferred.
- Experience with Sage Intacct software is a plus.
- Familiarity with basic accounting functions.
- Team player and effective communicator.
- Quantitative skills to analyze, track and process large amounts of data.
- Ability to work well with others and build positive relationships.
- Provide excellent customer service.
- Proven accuracy in work and attention to detail.
- Highly competent in Microsoft Office, particularly Excel.
- Ability to drive projects through processes and guidelines.
- Proven ability to self-manage and complete project deliverables.
- Analytical, with the ability to problem-solve and analyze on the fly.