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Sharpen is a cloud-native CCaaS platform designed to empower mid-market businesses in delivering exceptional customer experiences. The platform integrates digital engagement, automation, analytics, and security, enabling companies to streamline operations and enhance agent performance. With a focus on Usable AI™, Sharpen differentiates itself by providing intuitive tools that improve agent efficiency and customer satisfaction. The company has demonstrated significant traction through case studies showcasing improved customer satisfaction scores and reduced operational inefficiencies for its clients. Positioned as a leader in the contact center technology space, Sharpen is committed to transforming the customer service landscape.

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