Wicked Technologies is on a mission to improve our customers' lives through innovative, high-quality bedding solutions. As we scale, we’re looking for an on-site Quality Manager to own and scale our company's quality systems. This role requires someone who understands that quality is a mindset and is never finished.

Job Responsibilities: Quality Management System (QMS)

• Own, maintain, and improve our QMS (aligned with ISO 13485 and FDA requirements)
• Manage and create practical, usable SOPs and processes that support a high-growth company (not shelfware)
• Lead internal audits, document control, and training systems
• Support quality metrics and management review
• Balance quality infrastructure investment against commercial priorities and perform risk management

Customer Complaints & Post-Market Quality

• Own complaint intake, investigation, and resolution
• Identify trends and turn feedback into actionable improvements
• Drive root cause analysis and corrective actions
• Communicate post-market risk to leadership so that quality data informs commercial strategy

Manufacturing & Operational Quality

• Implement incoming inspection, in-process, and final quality controls
• Partner closely with operations to reduce defects and improve consistency
• Manage nonconforming materials and supplier quality feedback
• Collaborate cross-functionally with operations, engineering, and customer success

Product Quality & Continuous Improvement

• Translate real-world issues into product and process improvements
• Support design changes, validation, and risk-based thinking
• Be the voice of quality and champion a quality mindset across the company

What We’re Looking For

• 3–7+ years in Quality Engineering (manufacturing required; medical device a plus)
• Experience with ISO 13485 or FDA QSR (or strong exposure and willingness to learn)
• Strong problem-solving skills (root cause, CAPA, etc.)
• Comfortable operating in a fast-paced, startup environment
• Someone who takes ownership and builds—not just maintains
• Management & Lean Manufacturing experience
• Six Sigma Black Belt or Green Belt
• Demonstrated ability to collaborate across functions
• Can translate quality risk into business impact: cost, customer attrition, regulatory exposure, and competitive positioning
• Comfortable presenting recommendations and trade-offs to leadership with clarity

Compensation

• Salary: $100,000 – $120,000 (based on experience)
• Equity opportunities (for the right candidate)
• Opportunity to build and scale something meaningful

Why Wicked Technologies?
We move fast, solve real problems, and care deeply about the products we put into the world.

If you’re looking for a role where:

• Your work actually matters
• You can build systems that meet regulatory standards and solve customer needs
• And you’re trusted to own your domain

—We’d love to meet you.

Apply now and help us build quality into everything we do.