The Commercial Account Specialist is responsible for selling new accounts and maintaining and expanding the relationships with existing commercial accounts. The Commercial Account Specialist must reflect and represent Hamilton Parker’s core values, H.E.A.R.T (History, Enthusiastic, Adaptive, Reputable, Team-Oriented).

Job Responsibilities

Provide excellent customer service and maintain professional relationships with all current and potential customers.
Represent the company to builders, architects, general contractors, and designers in a courteous and professional manner.
Be as knowledgeable as possible about each of the company’s divisions to provide customers with adequate information for their needs.
Keep showroom hours to assist clients and the team.
Balance commercial sales leads and customer requests, and coordinate as needed between showroom hours and field time.
Meet assigned targets for sales and profitability.
Manage CRM (Customer Relationship Management).
Maintain business contacts in Outlook and P21.
Strategically think and develop solutions for clients.
Assist customers with any errors or concerns to provide a comfortable, equitable, and timely resolution.
Respond to customer requests and sales leads in a timely manner.
Attend meetings and fill out sales and mileage reports in a punctual fashion.
Remain flexible and fill in as needed to best support the team and company.
Continual self and formalized training to remain knowledgeable of product lines.
Additional duties as assigned by director.

Skills And Abilities

Microsoft Word, Excel, Outlook and Profit21.
Strong oral and written communication skills with attention to detail.
Outstanding customer service skills.
Excellent time management and organization skills.
Ability to work effectively with all levels of personnel.
Ability to prioritize workload and effectively work with little supervision.
Team oriented.
Ability to travel 65-75% of the time.

Education And Training

Previous experience in a fast-paced sales environment.
Knowledge of building materials and related products.
Understanding of the commercial building process.

We Offer

Medical
Dental
401(k) with company match
Employee assistance program
Company paid life insurance, short-term disability, long-term disability
Generous paid time off
Volunteer Time Off

Pre-employment Tests

Drug Test
Background Screening

Hamilton Parker Company was recently named one of Columbus Business First’s Best Places to Work and also recognized as one of CYP’s Wonderful Workplaces for Young Professionals. We are an equal opportunity employer.

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Seniority level
Entry level
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Full-time
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Other
Industries
Wholesale Building Materials

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